Monthly Archives: June 2014

Thu, June 12th, 2014 by Graves and Allen

Not So Smart File Examiner

Some time ago I downloaded an Mac App from the App Store called “Smart File Examiner”.  It billed itself as a program to help you check out files. I thought it was a good idea at first, but after installing it, I had some second thoughts.  For reasons not yet determined, when I tried to open a file (not within the program), with some files, the program intercepted the opening of the file, prohibited it and send mer a message saying that it could not figure out that type of file.

That the program could not figure out some files did not trouble me.  What concerned me was that it appeared to be insinuating itself into all files I tried to open and not letting me open some files that I chose to open.  I found that somewhat curious as it was not listed in the files that open automatically on launch and I had not opened it.  When I tried to turn it off, I discovered that the computer did not seem to know it was open (it did not appear in the Dock or in the list of open files brought up by “Force Quit”.  My next idea was to throw the program out, but as it was open, the OS would not let me dispose of it.

Ultimately, I figured out that the way to dispose of it would be to reboot into “Safe” mode (hold the shift key down while you boot up).  That prevented the program from opening and allowed me to trash it.  So far, so good.  To my surprise, however, I was not done with the problems caused by the program.  When I rebooted the computer, the finder would repeatedly flash on and off, making it impossible to work.  I solved that problem by reinstalling OS X on the computer.  Just to make sure that it was not a computer specific problem, I booted another Mac up in Safe mode and tossed out the Smart File Examiner.  When I rebooted the second Mac, lo and behold, the finder would flash on and off, making it impossible to do any work.  After reinstalling the system on the second Mac, I decided to do a little research and found that I was not the only person having issues with this particular App.  Although I did not find anything about the Finder issue I experienced, I found  a number of people who had experienced the initial issues I had with Smart File Examiner.  Maybe they never got to the Finder problem because most of the posts I read were from people looking for ways to delete the program.

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